Hola Town Privacy Policy
Last updated: October 31, 2026
Hola Town ("we") is a game for learning languages, made by Daniil Parokonnyy. This policy covers the website holatown.com and the Hola Town apps for iPhone and Android. Contact: daniel@holatown.com.
Short version: we don't sell your data, we don't show ads, and we don't use ad trackers. You don't need an account. Your progress stays on your device. We count how people use the game so we can make it better.
1. What stays on your device
Your progress, learned words, settings and chosen language are saved in your device's local storage (in the app, the app's own storage). They are not sent to us. Deleting the app (or clearing site data in your browser) deletes them.
2. Usage analytics
We use these services to understand how the game is played, for example how many people finish mission 1:
| Service | What it receives | Where |
|---|---|---|
| PostHog (product analytics) | A random ID created on your device (not your name, email or advertising ID), the game events we send (for example "mission started", "word learned", "unlock viewed"), device type, screen size, app or browser version, language, and the screens you open. Your IP address is used to estimate your country and city. | PostHog Cloud, USA |
| Vercel Web Analytics (website only) | Page views and a few events, without cookies and without a persistent ID. | Vercel, USA |
| Google Analytics 4 (website only) | Page views and a few events, with IP anonymization. | Google, USA |
| Our own server notices | A few key events (for example "purchase completed") with your approximate city and country from your IP address, sent to the developer as a private message. Not stored in a database. | Vercel, USA |
We do not use autocapture, session recordings, advertising IDs (IDFA/GAID) or cross-app tracking. We never combine this data with data from other companies for advertising.
3. Purchases
- In the iPhone app, purchases go through Apple's App Store. In the Android app, through Google Play. Apple or Google handle your payment details; we only receive a confirmation that the purchase was made, so the app can unlock the chapter.
- On the website, purchases go through Polar (polar.sh), our merchant of record. Polar collects your email and payment details to process the payment, issue a receipt and handle refunds, under its own privacy policy. We receive the order status and the email you gave at checkout.
4. Email
If you join a waiting list, we keep the email you type and the language you were learning, only to tell you about Hola Town. Ask us and we delete it.
5. Children
Hola Town is not directed at children under 13, and we do not knowingly collect personal data from them. If you believe a child has given us data, contact us and we will delete it.
6. How long we keep data
Analytics events are kept for up to 12 months, then deleted or aggregated. Purchase records are kept as long as tax law requires.
7. Your choices and rights
- You can use the game without giving us your name or email.
- Website: block analytics with any content blocker; the game works the same.
- You can ask us to access or delete analytics data tied to your device ID, or your email. Write to daniel@holatown.com; we answer within 30 days.
- If you live in the EU or UK, you have the rights given by the GDPR, including complaining to your data protection authority. Our legal basis for analytics is our legitimate interest in improving the game; for purchases, the contract with you.
- If you live in California, we do not sell or share personal information as defined by the CCPA.
- Mexico (LFPDPPP): you may exercise your ARCO rights (access, rectification, cancellation, opposition) at the contact address.
8. Security
All data is sent over encrypted connections (HTTPS/TLS).
9. Changes
If we change this policy, we update the date above and, for big changes, say so in the game.
Política de privacidad de Hola Town
Última actualización: 31 de octubre de 2026
Hola Town ("nosotros") es un juego para aprender idiomas, creado por Daniil Parokonnyy. Esta política cubre el sitio holatown.com y las apps de Hola Town para iPhone y Android. Contacto: daniel@holatown.com.
Resumen: no vendemos tus datos, no mostramos anuncios y no usamos rastreadores publicitarios. No necesitas cuenta. Tu progreso se guarda en tu dispositivo. Medimos cómo se usa el juego para mejorarlo.
1. Lo que se queda en tu dispositivo
Tu progreso, las palabras aprendidas, los ajustes y el idioma elegido se guardan en el almacenamiento local de tu dispositivo. No nos los envías. Si borras la app (o los datos del sitio en tu navegador), se borran.
2. Analítica de uso
| Servicio | Qué recibe | Dónde |
|---|---|---|
| PostHog | Un ID aleatorio creado en tu dispositivo (no tu nombre, correo ni ID publicitario), los eventos del juego que enviamos, tipo de dispositivo, tamaño de pantalla, versión de la app o del navegador, idioma y las pantallas que abres. Tu dirección IP se usa para estimar tu país y ciudad. | PostHog Cloud, EE. UU. |
| Vercel Web Analytics (solo web) | Visitas y algunos eventos, sin cookies y sin ID persistente. | Vercel, EE. UU. |
| Google Analytics 4 (solo web) | Visitas y algunos eventos, con IP anonimizada. | Google, EE. UU. |
| Avisos de nuestro servidor | Algunos eventos clave (por ejemplo "compra completada") con tu ciudad y país aproximados, enviados al desarrollador como mensaje privado. No se guardan en una base de datos. | Vercel, EE. UU. |
No usamos captura automática, grabaciones de sesión, IDs publicitarios (IDFA/GAID) ni rastreo entre apps.
3. Compras
En iPhone, las compras pasan por el App Store de Apple; en Android, por Google Play; en la web, por Polar (polar.sh). Ellos gestionan tus datos de pago; nosotros solo recibimos la confirmación de la compra.
4. Correo
Si te apuntas a una lista de espera, guardamos tu correo y el idioma que aprendías, solo para avisarte. Pídenoslo y lo borramos.
5. Menores
Hola Town no está dirigido a menores de 13 años y no recopilamos a sabiendas datos de menores.
6. Conservación
Los eventos de analítica se guardan hasta 12 meses. Los registros de compra, el tiempo que exija la ley fiscal.
7. Tus derechos
Puedes pedir acceso o borrado de los datos ligados a tu ID de dispositivo o a tu correo escribiendo a daniel@holatown.com; respondemos en 30 días. En la UE tienes los derechos del RGPD. En México puedes ejercer tus derechos ARCO (acceso, rectificación, cancelación, oposición) en la misma dirección.
8. Seguridad y cambios
Todos los datos viajan cifrados (HTTPS/TLS). Si cambiamos esta política, actualizamos la fecha de arriba.