Hola Town Terms of Service

Last updated: November 4, 2026

These terms are an agreement between you and D2D Studio LLC, 12 Azatutyan Avenue, apt. 72, Yerevan, Armenia ("we", "us"), the company that makes Hola Town. They cover the website holatown.com and the Hola Town apps for iPhone and Android. By playing Hola Town or buying Premium you accept these terms. Contact: daniel@holatown.com.

1. The product

Hola Town is a game for learning Spanish or English: you walk around a small town, talk to its people and learn real phrases as you play. It runs in a web browser and as an app for iPhone and Android. You don't need an account.

2. Free mission and Premium

• Mission 1 is free, with no payment details needed.
• Premium unlocks the full Chapter 1 (all of its missions). It is a one-time purchase, not a subscription: you pay once, nothing renews and you are never charged again.
• The price is shown in the game before you pay. Taxes may be added depending on your country.
• Premium is a licence to digital content, delivered right away. Your progress and the unlock are saved on your device (see the Privacy Policy); in the apps you can restore a purchase with "Restore purchase".

3. Payment

• On the website, our order process is conducted by our online reseller Polar (polar.sh). Polar is the merchant of record for all our web orders: Polar is the seller on your receipt, takes the payment, handles taxes and provides customer service for billing questions and returns. Polar's own terms apply to the payment.
• In the iPhone app, purchases go through Apple's App Store; in the Android app, through Google Play. Their terms and refund rules apply to those purchases.

4. Refunds

See our Refund Policy. In short: website purchases can be refunded on request within 14 days of purchase; app purchases are refunded by Apple or Google under their rules.

5. Licence

We give you a personal, non-exclusive, non-transferable licence to play Hola Town and use its content for your own learning. You may not copy, resell, redistribute or publicly show the game or its content (characters, art, audio, texts) for commercial purposes, and you may not reverse-engineer it except where the law allows. Teachers may use the game with their own classes. All rights not given here stay with D2D Studio LLC.

6. Acceptable use

Please don't break, overload or attack the website or apps, try to unlock paid content without paying, use bots to scrape it, or use the game to break the law. If you do, we may block access.

7. No warranty

We work hard to make Hola Town good and correct, but it is provided "as is" and "as available". We don't promise that it will always work without errors or interruptions, or that you will reach a given language level. This does not limit any rights you have as a consumer that can't be waived under the law of your country.

8. Limitation of liability

To the extent the law allows, D2D Studio LLC is not liable for indirect or consequential damages, lost data or lost profits, and our total liability to you for any claim is limited to the amount you paid us for Hola Town in the 12 months before the claim. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or anything else that can't be limited by law.

9. Governing law

These terms are governed by the laws of the Republic of Armenia. Disputes go to the courts of Yerevan, Armenia, unless the consumer law of your country gives you the right to use your local courts.

10. Changes

We may update these terms, for example when we add features. We update the date above and, for big changes, say so in the game. A purchase you already made stays under the terms that applied when you made it.

11. Contact

D2D Studio LLC, 12 Azatutyan Avenue, apt. 72, Yerevan, Armenia · daniel@holatown.com · Support